Privacy Policy

Bynatic takes your privacy seriously. We process personal data about you because you use our website, our services, and also because you provide this data to us yourself.

We make every effort to process the data you have provided to us in a careful manner. This privacy statement provides you with a clear overview of the personal data we process, how we handle this personal data, and also clearly explains why we collect it.

In accordance with the General Data Protection Regulation (GDPR), Bynatic is considered a data controller in this regard.

 

2. AN OVERVIEW OF THE PERSONAL DATA WE PROCESS

• First and last name
• Gender
• Address details
• Date of birth
• Phone number
• Email address
• Personal data provided through the live chat function
• Other personal data actively provided in contact
• Location data
• Data about your activities on our website
• IP address (anonymized)
• Internet browser and device type
  
  

SPECIAL AND/OR SENSITIVE PERSONAL DATA WE PROCESS

Minors: Our website and services do not intend to collect data about visitors under the age of 16, unless given consent by parents or guardian. Bynatic cannot verify whether a visitor is over 16 years old, so we recommend that parents be involved in their children's online activities to prevent the collection of data about children without parental consent.

CONTACT US IF WE HAVE MADE A MISTAKE.

If you believe that we have collected personal data about a minor without the aforementioned consent, please contact us at info@bynatic.com, and we will promptly delete this information.

3. WHY AND HOW LONG WE NEED DATA


Bynatic processes your personal data for the following purposes:

- To be able to email you when necessary to provide our services.
- To send you our newsletter when requested.
- If you register for our newsletter, we use the necessary data for this purpose or data provided separately by you to regularly send our email newsletter based on your consent.
- You can unsubscribe from the newsletter at any time by sending a message to the contact information described below or via a link provided in the newsletter.
- After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to use data further, which is permitted by law and about which we inform you in this statement.
- To give you the opportunity to create an account on our website.
- To deliver the products you have ordered to the correct address.
- To send you information upon request via the contact form.
- To analyze your behavior on the website in order to improve it and tailor it to your preferences.


HOW LONG WE RETAIN DATA

Bynatic will not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. If you wish to receive information about our specific retention periods in your case, please contact us at info@bynatic.com.

PROCESSING BY THIRD PARTIES

NO SALE!

Bynatic does not sell your data to third parties and will only provide it if necessary for the execution of our agreement with you or to comply with a legal obligation.

We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Bynatic remains the data controller.


PAYMENT METHODS

Bynatic uses various payment methods such as iDeal, Klarna, Visa Mastercard, Paypal, GiroPay, SOFORT Banking, and Mister Cash. Payment via these methods is safe and is done over a secure connection. The personal data you leave here is processed correctly and securely.

5. TRACKING WEBSITE VISITS

COOKIES

Bynatic uses various types of cookies, which are further explained and presented in our cookie statement:

- Functional cookies: These are cookies with purely technical functionality. They ensure that the website functions correctly, and your preferences can be remembered. They also allow us to optimize our website and service through the website.
- Third-party analytical cookies: These cookies can track your browsing behavior. These cookies exist because we use Google Analytics.
- Tracking cookies: These cookies are placed by an external party. By reading the cookies, the advertiser recognizes you when visiting a site in which he is also involved. If you continue to browse, personalized ads may be displayed. These cookies can also track your browsing behavior, allowing these parties to build a very specific profile. This profile can be so detailed that it qualifies as personal data.

WHAT IF YOU DON'T LIKE COOKIES

You can disable cookies by configuring your internet browser not to store cookies anymore. Additionally, you can delete all information previously stored through your browser's settings. If you need assistance with this, please feel free to contact us. Before contacting us, please consult your browser's help function.

6. ACCESS, ADJUSTMENT, OR REMOVAL OF DATA

RIGHTS

You have the right to:

- Access your personal data.
- Submit a request for data correction.
- Request that we process less data.
- Request the deletion of your data.
- Request the transfer of your data to someone else.
- Submit a complaint as further described in article 8.

If you have questions or comments about Bynatic's data processing, please send a request to info@bynatic.com.

Bynatic wants to ensure that the request for access is made by you. Therefore, we kindly ask you to send a copy of your identity document along with your request for access, correction, or deletion. To protect your privacy, Bynatic requests that you black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) in this copy.

Bynatic will respond to your request as soon as possible, but no later than within four weeks.

7. COMPLAINT RIGHT

INTERNAL HANDLING

If you have complaints about the way (personal) data is processed, Bynatic will be happy to help resolve them through mutual consultation. In the first instance, address your complaint to info@bynatic.com.


DATA PROTECTION AUTHORITY

Under the General Data Protection Regulation, you have the right to file a complaint with the Data Protection Authority regarding our processing of your personal data. You can contact the Data Protection Authority for this purpose. More information about your right to complain can be found on the Data Protection Authority's website.

8. SECURING COMMUNICATION THROUGH SSL ENCRYPTION

SSL

To protect you as a website visitor, Bynatic uses secure encryption technologies. SSL (Secure Socket Layer) encrypts your personal data (not visible to third parties) used on our site. This ensures that your data will only be visible to you and our server.


HOW TO IDENTIFY THE SECURITY

We use SSL encryption for all parts of our site where your data is used, such as when filling out the contact form. You can check and recognize this yourself. When you are on an encrypted part of our site, you will see a padlock symbol appear at the bottom right or top left of your browser. In addition, the URL will change from http:// to https://, indicating that the page is secure.

9. SECURITY AND VERSION

WE TAKE IT VERY SERIOUSLY

Bynatic takes data protection very seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration of your data. If you believe that your data is not properly secured or if there are indications of abuse, please contact us immediately at info@bynatic.com.